Art. 1 – General Provisions
1.1. By browsing this area, the user accesses Longobardi Travel, accessible via the URL: www.longobarditravel.com (hereinafter referred to as “LongobardiTravel”). Browsing and transmitting a purchase order on the site imply acceptance of the Conditions and Data Protection Policies adopted by the site itself indicated therein.
1.2. These General Conditions of Sale apply to the provision of services with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no. 206/05 amended by Legislative Decree no. 21/14 and Legislative Decree 70/03) by
Name: Longobardi Travel srl
Address: VIA BARDASCINI 187, 80050 SANTA MARIA LA CARITA’ (NA), IT
Tax Code: 10488901215
VAT No.: 10488901215
Email: booking@longobarditravel.com
1.3. Before accessing the services provided by the site, the user is required to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.
1.4. The user is invited to download and print a copy of the purchase form and of these General Conditions of Sale, the terms of which LongobardiTravel reserves the right to modify unilaterally and without notice.
Art. 2 – Object
2.1. These General Conditions of Sale regulate the offer, forwarding and acceptance of purchase orders for services on LongobardiTravel and do not regulate, however, the supply of services or the sale of products by parties other than the seller who are present on the same site via links, banners or other hypertext links.
2.2. Before forwarding orders and purchasing products and services from different parties, we suggest checking their conditions of sale.
Art. 3 – Conclusion of the contract
3.1. To conclude the purchase contract, it will be necessary to fill out the form in electronic format and transmit it following the relevant instructions.
3.2. It contains the reference to the General Conditions of Sale, the information on each service purchased, the payment methods that can be used, the conditions for exercising the right of withdrawal.
3.3. Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the Information on the right of withdrawal and the processing of personal data.
3.4. The contract is concluded when the seller receives the form filled out by the user, after checking the accuracy of the data contained therein.
3.5. The user will be obliged to pay the price from the moment the online order forwarding procedure is concluded. This will happen by clicking on the “Buy” button at the end of the guided procedure.
3.6. Once the contract is concluded, the seller takes charge of the order for its fulfillment.
Art. 4 – Registered users
4.1. In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully.
4.2. Once registered, the user will receive a confirmation email in the email provided by them. The confirmation must be communicated within one day at the latest. After this period, in the absence of confirmation, LONGOBARDITRAVEL will be released from any commitment towards the user.
4.3. The confirmation will in any case exonerate LONGOBARDITRAVEL from any liability regarding the data provided by the user. The user undertakes to promptly inform LONGOBARDITRAVEL of any change in their data communicated at any time.
4.4. If the user communicates inaccurate or incomplete data or even in the event that there is a dispute by the interested parties regarding the payments made, LONGOBARDITRAVEL will have the right not to activate or to suspend the service until the relative deficiencies are rectified.
4.5. On the occasion of the first request for activation of a profile by the user, LONGOBARDITRAVEL will assign the same username and password. The latter recognizes that these identifiers constitute the validation system of the user’s access to the Services and the only system suitable for identifying the user that the actions performed through such access will be attributed to him and will have binding effect on him.
4.6. The user undertakes to maintain the secrecy of his access data and to guard them with due care and diligence and not to transfer them even temporarily to third parties.
Art. 5 – Payment methods and prices
5.1. The price of the services will be the one indicated from time to time on the site, except where there is an obvious error.
5.2. In the event of an error, LONGOBARDITRAVEL will notify the buyer as soon as possible, allowing confirmation of the order at the correct amount or cancellation. In any case, LONGOBARDITRAVEL will not be obliged to supply what was sold at the lower price incorrectly indicated.
5.3. The prices on the site include VAT. Prices may change at any time. Changes do not affect orders for which an order confirmation has already been sent.
5.4. Shipping costs will always be included in the sale price.
5.5. Once the desired products and services have been selected, they will be added to the cart. Simply follow the instructions for purchasing, entering or verifying the information requested at each step of the process. The details of the order may be changed before payment.
5.6. Payment can be made by credit/debit card. Payment details must be entered at the time of ordering using either a valid credit card or debit card, such as Visa, Mastercard and American Express. The amount will be withheld immediately, and LONGOBARDITRAVEL reserves the right to verify the validity of the card and its solvency status. Upon completion of the checks, LONGOBARDITRAVEL reserves the right to refuse the order.
5.7. In the case of payment by PayPal, LONGOBARDITRAVEL reserves the right to verify the validity of the PayPal account, to verify that there are sufficient funds to cover the purchase amount and to confirm the accuracy of the buyer’s billing address data. The amount will be withheld immediately from the PayPal account, but you will not be charged until the items leave the warehouse. LONGOBARDITRAVEL reserves the right to refuse any order.
5.8. The following payment methods are also accepted:
Bank Transfer
Art. 6 – Delivery
6.1. The services provided by the web page will be delivered to the customer in the following period: The first consultation will take place within 1 week of the order and in any case no later than 30 days after the purchase made on the site.
6.2. The services will be available online or sent to the email address that the customer provided at the time of purchase.
6.3. If delivery cannot take place for reasons not attributable to either party, the user will be fully refunded for the payment.
Art. 7 – Transfer of risk
7.1. The risks relating to the products will pass to the buyer from the moment of delivery. Ownership of the products is considered acquired as soon as full payment of all amounts due in relation to the same, including shipping costs, is received, or at the moment of delivery, if this occurs at a later time.
Art. 8 – Warranty and commercial conformity
8.1. The seller is responsible for any service missing from what is purchased on the site, pursuant to the provisions of Italian law.
8.2. In the event of deficiencies, the user who has entered into the contract as a consumer will have the right to obtain the restoration of the services without additional costs, by direct communication on the day of booking.
8.4. The user will have the right to a full refund within 72 hours (Clause 9.1) or in the event of cancellation of the service due to bad weather.
Art. 9 – Withdrawal
9.1. In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 72 HOURS starting from the time of the order.
9.2. The user who intends to exercise the right of withdrawal from the purchase may do so by accessing the section: “https://longobarditravel.com/refund-policy” on the LONGOBARDITRAVEL website by creating a practice.
9.3. The buyer must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively send the standard withdrawal form, referred to in Annex I, part B, Legislative Decree 21/2014 not mandatory.
9.4. The site will carry out the refund using the same payment method chosen by the buyer during the purchase phase. In the case of payment made by bank transfer, and if the user intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary for carrying out the refund.
Art. 10 – Data processing
10.1. The buyer’s data are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the specific section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy).
Art. 11 – Safeguard clause
11.1. In the event that one of the clauses of these General Conditions of Sale is void for any reason, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.
Art. 12 – Contacts
12.1. Any request for information may be sent by email to the email address indicated above, by telephone to the following telephone number: +39 3458734121, and by post to the following address indicated at the bottom.
Art. 13 – Applicable law and competent court
13.1. These General Conditions of Sale are governed by Italian law and interpreted in accordance with it, without prejudice to any different prevailing mandatory rule of the country of habitual residence of the purchaser. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law.
13.2. Any disputes inherent and/or consequent to the same must be resolved exclusively by the Italian judicial authority. In particular, if the user is a Consumer, any disputes must be resolved by the court of Salerno.
These conditions were drawn up on 17/03/2025.